Give freelancers and temporary workers direct access to their income
Payday by ABN AMRO is an innovative financial service in the Netherlands designed specifically for gig workers, including babysitters, delivery people, cleaners, on-call workers, and other platform professionals. It allows these workers to access their earnings immediately after completing a job, eliminating the typical wait of days or even weeks to get paid.
For the mobile application, the primary UX goal was to develop an easy and straightforward onboarding process along with a transparent financial overview and an instant payout feature. Future enhancements will include services such as automated tax returns, financing options, and insurance, further enhancing user convenience.
Complementing to the mobile application, the goal was to develop an admin panel to empower managers with a clear overview of their worker's financial landscape.
Role: Product Designer
Focus: UX design, UI design, UX research, Prototyping, Usability testing, Design Checks
Payday by ABN AMRO
Instant pay-out feature
The instant pay-out feature was the solution to the main problem: typical wait of days or even weeks to get paid. With this feature temp workers and freelancers are able to pay out their earnings as soon as they’ve received it in the app. Giving them full control of their finances.
An income overview for more financial clarity
The app offers a handy dashboard where users have 24/7 insight into their finances. It offers an easier and more transparant salary management.
An admin panel for real-time insights
The admin panel provides managers a full overview of all transactions, active employees, and provides real-time insights of their workers, making it easy to keep track of who is working and what their performance is. In addition, payment orders can be automatically issued, ensuring efficient and error-free financial processing. The admin panel helps companies to optimize their business processes and increase productivity.
Final thoughts
Reflecting on the design process, it was amazing to be part of this innovation startup. I was part of a multidisciplinary team that achieved remarkable success through a strong focus on UX research, iterative design, and continuous testing. This approach ensured every decision was user-centered and refined through cycles of prototyping and user feedback. I’m very proud, knowing we've crafted an experience that can redefine industry standards
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